Privacy Policy – Hatisoma

Information We Collect

When you browse our site, create an account, or place an order, we may collect:

Contact information you give us, such as your name, email address, phone number, and shipping address.
Order information, including what you purchased, payment confirmation, and order history.
Payment information, handled directly by our payment processor. We do not store your full card number on our servers.
Usage information collected automatically, such as your IP address, browser type, pages viewed, and how you arrived at our site, typically through cookies or similar technologies.
Anything you send us directly, such as messages, comments, or subscription sign-ups.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including shipping and customer service.
Communicate with you about your order, account, or questions you send us.
Send occasional updates, new product announcements, or newsletter content, if you have opted in.
Improve our website, products, and customer experience.
Detect and prevent fraud or misuse of our site.
Meet our legal and tax obligations.

How We Share Your Information

We do not sell your personal information. We share information only as needed to run the business, including with:

Payment processors, to securely handle transactions.
Shipping carriers, to deliver your order.
Website hosting and email service providers, who help us operate the site and communicate with customers.
Law enforcement or regulators, if required by law.

Cookies and Tracking

Our site may use cookies and similar technologies to remember your preferences, keep your cart working correctly, and understand how visitors use the site. You can disable cookies in your browser settings, though some parts of the site may not work as well as a result.

Data Retention

We keep your information for as long as needed to fulfill the purposes described in this policy, including to maintain order records for accounting and legal purposes, after which we delete or anonymize it.

Your Choices

You can:

Ask us to access, correct, or delete the personal information we hold about you.
Unsubscribe from marketing emails at any time using the link in those emails.
Contact us with any privacy question or request.

Children’s Privacy

Our site and products are not directed at children, and we do not knowingly collect personal information from anyone under 13.

Data Security

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. The “Effective date” above shows when it was last revised. Continued use of our site after changes means you accept the updated policy.

Contact Us

Questions about this policy or your information? Reach us at info@hatisoma.com.

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